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Head of Property Claims Supply Chain

Job Title

Head of Property Claims Supply Chain

Industry SectorOther, Retail, Services
Salary£60,000 to £80,000 per annum
Town/CityFlexible / Home Worker/Field Based
Contract TypePermanent
Job CategoriesSupply Chain Jobs
Date Posted11 October 2018

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Head of Property Claims Supply Chain
Location: Flexible / Home Worker/Field Based
Salary Range: £60,000 - £80,000 per year
Full Time – Permanent

The Opportunity:

At RSA, we pride ourselves in having over 300 years of experience providing our customers with unwavering professionalism and a range of insurance options to meet their needs.

That’s why we’re always looking for the most talented people to join us and ensure we continue to deliver the products and service our customers expect.

We are currently recruiting for a new Head of Property Claims Supply Chain to manage and proactively develop our category strategy and management of key suppliers providing services to RSA.

As Head of Property Claims Supply Chain in RSA you will be required to deliver and identify indemnity and expense savings, provide measurable efficiencies in supplier performance and supply chain risk management. Likewise you will play a key part in helping to establishing RSA as a leading practice organisation in the field of claims supply chain management. This role will directly report into the Head of Claims Supply Chain.

In this role you will spend the majority of your time engaging with key suppliers and across RSA Home and Property Claims Teams, building strong relationships contributing to Operational Strategy, Underwriting and Pricing policy.

You will work in an environment where you will be regularly visiting a wide variety of locations and business areas internally and externally. You will enjoy using your strong communication and relationship building skills to drive continuous improvement in this category of spend.

This position includes elements of strategic sourcing; category planning, supplier performance, strategic management of suppliers, contract management, and analysis of spend and performance levels within the category.

The post holder will be based in either an RSA office or home working environment and may be required to attend evening meetings or other out-of-hours events on occasions based on business needs.

Regular UK travel is a key part of this role as you work across our network of UK offices and external suppliers.




Key Responsibilities
  • 2 Direct Reports (Total team of 10)
  • Matrix report of Home Claims Director / Commercial Claims Director
  • Full responsibility for the total spend related to the category (ies) in scope
  • Managing category procurement planning and strategy development (including supplier
management plan/strategy) with due consideration for political, economic, social, technological,
legal, market, and environmental impact for RSA UK
  • Expert authority for both procurement processes, regulations and practice generally and leading
expert authority in RSA UK for the procurement and commercial landscape for the category(ies) of
procurement spend for which the postholder is responsible
  • Ability to give confidence to stakeholders, customers and suppliers at the highest level.
  • Identification and articulation of Supply Chain Risks and issues, along with creation and delivery of
mitigation plans.
  • Support the governance of the claims supply chain, including cross-functional collaboration and the
effective prioritisation, deployment, control and monitor of spend across the relevant spend areas
  • Full responsibility for managing delivery of contracts in scope
  • Full responsibility for identifying and managing contract related risks and issues




Key Skills and Knowledge Required:
  • Deep experience within procurement and category management (including SRM) in RSA or external
  • Experience of dealing with major stakeholders and strategically important suppliers
  • Broad understandfing of the marketplace
  • Deep experience within procurement and category management (including SRM – Strategic Risk
Management) in RSA or external equivalent
  • MCIPS/ACII preferable

A Word about Us:

RSA is one of the world's leading FTSE 100 general insurers with a proud heritage dating back over 300 years. We provide high quality, innovative insurance products and services for some 20 million customers in over 100 countries, setting new standards in the industry.

Why are we telling you all this? Well, we’re an ambitious sort of company. And if you’re an ambitious sort of person – with the drive to improve us as you improve yourself – we’ll promise you all the resources and career opportunities you need.

To find out more about us, visit us at[link removed]

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